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PRIVACY POLICY

Introduction

Our “Privacy Policy” addresses the issues that Songhai Health Trust Limited collects from you, via the internet or through other methods.

The words "We", "Us" or "Our" refers to Songhai Health Trust Limited.

"You","Your" or "customer" refers to the users of this website.

  • Who we are
  • Consent
  • Your privacy rights
  • What type of Data we collect
  • Why we collect your Data
  • Do we share your Data information?
  • Changes to this 'Privacy Policy'
  • Links to other websites
  • Contact information
Who We Are

Songhai Health Trust Limited or Songhaihmo is a health maintenance organization which provides managed healthcare services to public and private sector employers/employees, as well as the teeming informal sector.

Consent

By using our website, you consent to our privacy policy.
You also consent to our privacy policy by filling and signing our registration form for any of our healthcare plans.

Your Privacy Rights

It is important for you to understand your privacy rights regarding our collection, use, storage, sharing and protection of your personal information.

Please note the following rights you have regarding your personal information.

  • You have the right to be informed about what Personal Data we collect and how we use it.
  • You have the right to obtain a copy of your Personal Data.
  • You have the right to correct Personal Data that is incorrect or complete your Personal Data if it is incomplete.
  • You have the right to have your Personal Data deleted from our systems in certain circumstances.
  • You have the right to object to the processing of your Personal Data in certain circumstances.
  • You have the right to restrict processing of your Personal Data in certain circumstances.
  • You have the right to obtain or reuse any Personal Data that you provide.
  • You have the right to withdraw your consent at any time.
What Type Of Data We Collect

While using our Services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you.

Personally identifiable information may include, but is not limited to:

  • Identity Data:
    includes data such as first name, maiden name, last name, social media username or similar identifier, marital status, title, date of birth, next-of-kin data, biometric data and gender.
  • Contact Data:
    includes data such as home address, email address and telephone number.
  • Transaction Data:
    includes data such as details about payments to and from you and other details of products and services you have purchased from us.
  • Usage Data:
    It is the data collected about the users use of the services which includes date and time of usage and how often the user uses the services.
Why We Collect Your Data

We collect your personal data to be able to verify your identity, process your applications and send notices about your transactions to the appropriate channels.

Your personal data also allows us to communicate with you to provide further information, make updates or changes to your healthcare plans.

Finally, the data we collect, makes it possible for us to administer to your requests correctly and efficiently, respond to questions and resolve any issues.

Do We Share Your Information?

Songhai Health Trust Limited respects your privacy and is committed to protect your Data and privacy on our administrative records, websites, social media platforms and premises.

We limit the disclosure of your personal data to third parties. We do not sell, give or trade your personal information to third parties.

However we work closely with third parties and may be required to share your personal data with them to perform our services accurately and efficiently.

Some of our third parties include, Hospitals, National Health Insurance Scheme (NHIS), Government Agencies and App Vendor.

The type and the amount of information we share with others is limited to what is necessary to implement and administer the health plan you have with us, or as otherwise permitted or required by law.

Changes To This Privacy Policy

We may decide to make changes to our privacy policy at our discretion, in order to reflect updates to our business processes, current practices, or legislative or regulatory changes.

In which case, we will post the changes made on this particular page. You are required to review this privacy policy periodically for any changes.

Changes to this privacy policy become effective once they are posted on this page.

Links To Other Websites

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices. Hence we encourage our users to read the privacy policies of other websites when they leave our site and to evaluate the security and trust worthiness of those sites.

Contact Information

If you know or suspect that anyone other than you knows your security details, you should promptly notify us.

For further information or complaints, you can contact our client services at 09070103044 or 09070103045 , or our call centre at 08033571011, 08079393631, 08079393632.